SMRT Partners with Grab to Release Enhanced App for Drivers

Taxi Singapore
Taxi Singapore

Fill Me In

From 1 October, SMRT taxis will replace their mobile display terminals used by cabbies to accept jobs with a Grab Driver app. The app, jointly developed by SMRT and Grab, will enable SMRT drivers to manage their earnings, and receive jobs from SMRT’s booking system, street hails, as well as the Grab platform. 

With the app, drivers can also start their taxi meter when they take street hail jobs, and control their rooftop signs when they have a passenger onboard, thereby removing the need to toggle between their phone and the taxi’s display terminal. Bookings will be assigned to drivers intelligently with Grab’s allocation technology. 

SMRT Roads president Tan Kian Heong said: “We have been working with Grab on this project for a year now. This new system will seamlessly integrate Grab’s driver app with our street hail system, providing convenience and more job opportunities to our taxi partners.”

Simple login process for drivers

SMRT taxi drivers simply need to login to the Grab Driver app from their mobile devices, complete the verification process by signing in to SMRT’s driver portal to identify them as a SMRT driver to get their accounts activated.

Web-based portal for SMRT to streamline operational needs

In addition to the app for drivers, Grab has also designed and developed a web-based fleet operations platform, which enables SMRT to supervise and control their entire dispatch and fleet operations from a central portal. SMRT operations officers seamlessly perform functions, such as register new vehicles in the fleet, suspend errand drivers and customers quickly, and send in-app notifications to drivers should the need arise. 

Shorter waiting time for SMRT passengers

SMRT passengers will also stand to benefit from the launch of this app, as they can also expect shorter waiting times for their drivers once their call bookings are successfully allocated by the Grab platform. 

SMRT has also released a short video explaining the new app: 

author avatar
Claudia Tan

YOU MIGHT LIKE

SPOTLIGHT

LATEST UPDATE

Subscribe to our newsletter

Get the latest articles and insights right to your inbox!

You might like

Spotlight

Latest updates

BROWSE BY TAGS

Welcome Back!

Login to your account below

Create New Account!

Fill the forms below to register

Retrieve your password

Please enter your username or email address to reset your password.

Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?